Car Rental Guide
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4.6 / 5
Do you provide child seats?
Child seats are normally on request by the local agent. Please, be advised that each rental car agency may require a different fee for the child seat. You can find the price for the child seat in the terms and conditions of the particular quote. In case of some agencies, you can add the child seat directly at the website when you are completing your booking. If there is no such an option, please put the note that you need one and advise the child age and the weight of your child. As soon as we receive your booking with requested child seat we will ask the local agent to add it to your reservation. The payment for the service is to be paid on arrival at the local office.
What is the fuel policy of the car rental company in Zurich?
The fuel policy depends on the rental car supplier. They have it written clearly in the terms and conditions shown on our website. There is also a filter option to choose which fuel policy you prefer. The most common fuel policy is FULL TO FULL - you will receive the car with the fuel tank. To avoid fuel charges, you will need to return it with the same amount of fuel as it was given. The missing fuel will be charged on return REPURCHASE FUEL - the car will be supplied with a full tank for which you will be charged at the rental desk. You can use as much fuel as need. No refund will be given on unused fuel. Please, always check the fuel policy before you decide to rent the car.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
How old are the cars?
As an online car rental broker, we are not able to specify the construction year of the car that you will receive. The exact car makes, models and construction year cannot be guaranteed and are subject to availability. The vehicles you see online are examples based on the most common vehicle in the fleet for each category. The vehicles are provided technically in perfect conditions. We choose our car rental providers carefully and see that they always update they car fleet. However, the standards of the cars also depend on the country where you would like to rent the car. We can confirm the size of the car and the options you have chosen.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
We arrived earlier to pick the car and we hadn't any problem. The workers were very nice in the collection as in the return (diferent points). The car was perfect, with all of necessary. Llegamos a recoger el coche antes de tiempo y no tuvimos ningún problema. Los trabajadores fueron muy agradables tanto en El recogida como en la devolución. El coche estaba perfecto, con todo lo necesario.